What is Frontier Secure Identity Protection?

Frontier Secure Identity Protection helps you monitor and detect fraudulent activity with your personal information and respond quickly if you’re a victim of identity theft.

How do I enroll in Frontier Secure Identity Protection?

After ordering ID protection, you’ll receive an email containing your username and password. The enrollment steps vary depending on how you ordered Frontier Secure Identity Protection.

If you ordered by phone

  1. Go to idmonitoring.frontier.com. Enter your username and password and click Submit.
  2. Enter your date of birth and Social Security Number.
  3. Agree to the Terms and Conditions and Privacy Policy. Select Create Account.
  4. Answer a few questions to verify your identity and select Submit.
If you ordered online
  1. Go to protectme.frontier.com. Enter your username and click Submit.
  2. Agree to the Terms and Conditions and Privacy Policy. Select Create Account.
  3. Answer a few questions to verify your identity and select Submit.

What's included with Frontier Secure Identity Protection?

Global ID monitoring

We scan hundreds of databases for changes or anything strange with your personal information and alert you if there are signs of identity theft.

Credit monitoring

We monitor your credit report and notify you of any changes. This service does not affect your credit score.

Non-credit monitoring

This cutting-edge technology scans the internet to see if your information has been exposed. If we spot a change to your information, you’ll get an alert and tips for what to do next.

Lost wallet services

Trained, certified specialists are ready 24/7 to help you cancel and reissue your credit cards, driver's license, passport and other ID information.

Important notes

  • If provided for monitoring, your Social Security Number is kept in a secure location and is only used to periodically check our proprietary databases.
  • We can’t tell you where your Social Security Number, credit card number or debit card number was found. This is a security measure. Global ID Monitoring and its partners keep all details confidential to prevent hackers from gaining access to our business system and your data.
  • If you receive an alert email indicating a change or irregular use of your data, please log in to your Global ID Monitoring dashboard to get more information.

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