How to install eero as a new Frontier customer

Download the eero app and follow the instructions to set up your new eero devices and Wi-Fi network.

Download the eero app

Download the eero app, create an account and follow the steps in the app to complete installation.
DOWNLOAD APP

Need some extra help? Watch the video below or download the eero app guide.
video

How to install an eero device as a new Frontier customer

Follow these steps if you’re new to Frontier and setting up Frontier Fiber internet and eero for the first time.

eero installation FAQs

What does my Ethernet jack look like and where can I find it?

Ethernet jacks typically look like a larger phone jack. You can typically find them on the lower parts of your wall. Be sure to check behind curtains, sofas, your TV console, etc. If you’re having trouble locating an Ethernet jack on your walls, it may be found in a panel box in your master bedroom closet, laundry room or garage.

My eero device is flashing different colors during setup. What do they mean?

Blinking blue: eero is ready to be set up using the eero App.
Solid blue: The eero app is connected to your eero.
Blinking white: Connecting to the internet.
Solid white: Connected to the internet.
Red: No internet connectivity.

eero support

Find answers and information about everything eero in eero’s Help Center. Need support with your Frontier internet or services? Chat with us.
GET EERO SUPPORT

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